Refund policy

Because each Blessed by the Light product is handcrafted, all sales are final. We do not accept returns or exchanges based on fragrance preference or change of mind.

We want you to love your order and will always work to make things right if there is an issue.

Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the product and packaging so we can review the issue.

Once reviewed, eligible claims may be resolved with a replacement or refund at our discretion.

Heat & Weather
Candles and wax melts are temperature-sensitive products. During warmer months, we strongly recommend retrieving packages promptly after delivery and avoiding leaving them outdoors or in hot vehicles. We take care when packaging orders, but Blessed by the Light cannot be responsible for melting or heat damage that occurs after a package has been successfully delivered.

Cancellations
Because our products are handcrafted and orders may begin processing shortly after purchase, cancellations are not guaranteed. Please contact us as soon as possible if you need to request a cancellation.

Questions or Concerns
If you have any concerns about your order, please contact us. We want every Blessed by the Light order to arrive exactly as it should.